Industrial gateway monitoring
PRTG in the IT/OT world
PRTG is a powerful tool for getting the status and information from gateways in your IT/OT infrastructure. It's easy to install and helps unify the monitoring of IT and OT infrastructures, establish new processes, and optimize existing ones.
You can not only monitor production processes, but also visualize data in real time. In addition, PRTG offers customized alarm management with different notification methods to inform the right teams at the right time.
What are industrial gateways?
Gateways act as intermediaries between systems that use different protocols – in other words, they are links between systems that are not necessarily compatible, and thus enable communication between them.
In an industrial environment, gateways can be connected to various elements on the factory floor, and they are responsible for aggregating data and sending it to various end points. This means that they are the key to accessing important data about the production process.
Why you should connect your gateways with PRTG
Precise information helps in case of emergency
In an industrial IT environment, it is essential to provide the right person with the right information when there is a problem or failure. PRTG enables reliable and customized alerting through a variety of notification options such as Syslog messaging, Slack, Microsoft Teams, email, SMS or push notifications. Through a combination of a robust roles and permissions system and flexible notification options, PRTG ensures that problems or outages are noticed by the person responsible in the shortest possible time.
Through customizable maps and dashboards in PRTG, user-defined icons and visualizations can be used in addition to the predefined icons, so that technicians and engineers can see the information that is important to them at a glance, and take the required action.
See our detailed how-to guide for gateway monitoring.
One monitoring solution for 2 worlds – IT & OT
Monitoring solutions traditionally focus on IT-only infrastructure. PRTG changes that and offers you the possibility to monitor IT and OT infrastructure with just one tool. Gateways offer the possibility to integrate communication-enabled devices, systems and machines into existing IP networks. To also enable the monitoring of older machines, various solution providers regularly bring new retrofit solutions like multi-purpose sensors to the market.
By using flexible gateways, a great deal can be achieved in the as-is state. With a suitable gateway, even older systems can be integrated into modern automated processes without having to fundamentally change the existing control hardware. With PRTG, we also offer solutions that enable the integration of IIoT scenarios beyond standard IT monitoring through a documented API and support for various protocols such as MQTT
PRTG offers several sensors to monitor gateways
What is a sensor?
In PRTG, “sensors” are the basic monitoring elements. One sensor usually monitors one measured value in your network, e.g. the traffic of a switch port, the CPU load of a server, the free space of a disk drive. On average you need about 5-10 sensors per device or one sensor per switch port.
Your gateway monitoring at a glance – even while on the go
PRTG can be started within minutes and it's compatible with many mobile devices.
Paessler teams up with many partners
Partnering with innovative IT vendors, Paessler unleashes synergies to create
new and additional benefits for joined customers.
Where are gateways used?
Gateways for environmental technology
Gateways are used in a wide variety of industries and enable not only the integration of equipment into an existing network but also communication via the Internet. Sectors such as mechanical and plant engineering, energy management, water and environmental technology, and building automation services benefit from their use. This means that existing equipment does not necessarily have to be replaced by new equipment in order to be ready for the latest technology. Retrofitting can upgrade existing equipment to a level that enables it to join the world of IIoT.
Plants or machines can be maintained and controlled remotely. Technicians do not have to be sent out immediately to check on site every time an error message occurs but can be sent out specifically and only when required. This means that operators can be deployed efficiently, and downtime can be reduced.
Increase of productivity
In addition to maintenance, gateways also enable remote control of production systems or machines. This increases productivity, saves costs and enables access no matter where they are located. Particularly in the times of digitalization, these possibilities are becoming increasingly important.
PRTG simplifies your day
Our monitoring software works for you and promptly notifies you of potential issues.
It frees you to concentrate on your day-to-day tasks with peace of mind.
PRTG saves time
With PRTG, you get one central monitoring tool for your servers and entire network. Enjoy a quick overview of your whole infrastructure via our dashboard and app.
PRTG saves worry
Customizing PRTG is a breeze. Getting started or switching from another network monitoring tool is easy thanks to the auto-discovery and pre-configured device templates.
|Network Monitoring Software - Version 188.8.131.524 (June 22nd, 2022)|
|Download for Windows and cloud-based version PRTG Hosted Monitor available|
|English, German, Spanish, French, Portuguese, Dutch, Russian, Japanese, and Simplified Chinese|
|Up to 100 sensors for free (Price List)|
|Network devices, bandwidth, servers, applications, virtual environments, remote systems, IoT, and more|
Supported Vendors & Applications