Contact us

We'd love to hear from you

Corporate address

Headquarters

Postal address – Head office

Paessler AG
Thurn-und-Taxis-Str. 14
90411 Nuremberg
Germany

Driving directions

Contact – Head office

Email: [email protected]
T: +49 911 93775-0
F: +49 911 93775-409

Sales & Customer Service

Email: [email protected]
T: +49 911 93775-400
(Mo-Fr 09.00 am - 5.00 pm CET)

For technical questions please contact
Technical Support

Foreign subsidiary USA

Registered office

Paessler, Inc.
160 Greentree Drive, Suite 101
Dover, DE 19904
USA

Office and postal address

Paessler, Inc.
c/o Rödl Langford de Kock LLP
228 East 45th St., Suite 710
New York, NY 10017
USA

Paessler worldwide

Paessler is located in Nuremberg, Germany, but we have representatives worldwide.
Select a region below to get in touch with a contact near you.

Customer service

General sales and product related inquiries

If you have questions regarding our products or regarding purchases please check our Ordering FAQs first.

If you do not find the answer there, please use the customer service form to contact us or call our Customer Service at +49 911 93775-400 (Mo - Fr 09.00 - 17.00 CET).

Technical support

Need service or support?

Please use the Contact Support form of your PRTG installation for technical questions to get the best possible help from our experts. If you have trouble using this form, you can fill out the support ticket form on our webpage or send an email to [email protected].

More ways to get help

Visit our Support Center and explore our free support resources: FAQs, Manuals, Knowledge Base, videos and much more.

Maintenance

If you have any questions regarding your maintenance renewal, please contact us on [email protected].

Press inquiries

Paessler is working together with several PR agencies around the world.
Please visit our Press Center or send an email to [email protected].

Legal notice

Executive Board	Helmut Binder, Joachim Weber
Supervisory Board	Ralph Koczwara, Dirk Paessler (Chairman), Dr. Heinz Raufer
Registration	Amtsgericht Nürnberg, Registernummer HRB 23757
VAT ID	DE 217564187 (gemäß § 27 a Umsatzsteuergesetz)
Trademarks	Paessler, Paessler The Network Monitoring Company and PRTG are registered trademarks of Paessler AG. Other registered trademarks are trademarks of their respective owners.

This legal notice is valid as well for the following social media channels:

Disclaimer: Despite careful control we assume no liability for the content of external links. For the content of linked pages their operators are responsible.

Photography

Klaus Gruber, dolphin photography