“The page below is from the manual of PRTG,
our quick-to-install and easy-to-use network monitoring software”

Aurelio, System Admin at Paessler AG

You can access all functions of PRTG using the main menu. In this section, you find descriptions about the most important menu items. Often, you can either click on an item directly, or hover it to show more items.

PRTG Main Menu BarPRTG Main Menu Bar

Note: This documentation refers to the PRTG System Administrator user accessing the Ajax interface on a master node. For other user accounts, interfaces, or nodes, not all of the options might be available as described. When using a cluster installation, failover nodes are read-only by default.

The following menu items are available:

Home

Click to open the user's homepage. The default setting is the PRTG welcome page. You can change the homepage in the user account settings. Hover to show other menu items.

PRTG Main Menu: HomePRTG Main Menu: Home

Home

Dashboard 1 – Dashboard 3

Choose a preconfigured dashboard to view monitoring data in another layout. Dashboards provide different preset overviews with the status of your sensors.

Note: Dashboards are not customizable. You can create your own overview pages using the Maps feature.

Switch Cluster Node ›

This option is only available if PRTG runs in Clustering mode. Show available cluster nodes. Hover to show other menu items. Follow the menu path (it is specific to your setup) to select another cluster node. The current Master node is shown in bold letters. Click on a node's name to leave the current node and connect to the other, showing the same page there.

Sitemap

Open the sitemap which contains a flat text view of all menu items. You can easily search for key words using the search function in your browser (usually shortcut CTRL-F ).

Go to Mobile Web GUI

Switch to the Mobile Web GUI which is optimized for low bandwidth and mobile devices. This interface uses less scripting for more compatibility.

Note: This is a read-only interface for most parts of PRTG.

Welcome to PRTG

Open the welcome screen that shows the Paessler news feed and provides quick links to the major sections of the web interface.

Configuration Guru

Open the Configuration Guru welcome page. For details about the guru, please see section Using the Configuration Guru .

Make This My Homepage

Change the page that is loaded when you click on the Home button in the main menu. Select this command on any page to set its URL as the current user's homepage. This setting is user sensitive. The default homepage is /welcome.htm .

You can change this setting any time by clicking on this command again, or by changing the Homepage URL in the My Account settings.

Devices

Click to show a group view of all your devices, starting with the Root group which contains all other groups of your setup. Hover to show other menu items.

PRTG Main Menu: DevicesPRTG Main Menu: Devices

Devices

All

Open the Overview tab of the Root group that shows a group view of all your devices (the device tree).

Group View ›

Open a tree view of all probes and groups in your setup. Click to show a group view of all your devices, starting with the Root group which contains all other groups of your setup. Hover to show other menu items. Follow the menu path (it is specific to your setup) to view the devices in a specific probe or group only.

Device List ›

Open a list view of all devices in your setup. Click to show a table list of all devices in your setup. Hover to show other menu items. Choose Favorite Devices to show a list of all devices marked as Favorite . Follow the menu path (it is specific to your setup) to view a table list of the devices in a specific probe or group only.

Note: In the table list appearing, you can re-sort the items by clicking on the column's header items.

Note: On device lists, you can use the Print QR-Codes button to show the QR codes of all devices in this list in a printable layout. You can change the size of these QR codes by changing the values of the according parameters width , height , and margin in the URL.

Favorite Devices

Open a table list of all devices marked as Favorite . Click on the Print QR-Codes button to show a printable list of the QR codes of all  your favorite devices.

Note: To mark any device as a favorite device, select Priority/Favorite | Add to Favorites from its context menu or click on the small flag on a device's details page.

Dependencies ›

Open an overview list of the Dependencies configured for the objects in your setup. Hover the menu item to show other menu items. Choose between Selected Dependencies and Master Dependencies to view a list of all dependencies or explicit ones. You can select dependencies and define master dependencies in the Schedules, Dependencies, and Maintenance Windows settings of a monitoring object (not available for the Root group).

Click on Dependencies Graph to visualize the dependencies between objects in your configuration. Follow the menu path (it is specific to your setup) to view dependencies of the objects in a specific probe or group only.

Add Group

Start an assistant which guides you through the process of adding a new group to your setup. For more information, please see section Create Objects Manually .

Note: You can create new groups much faster by choosing Add Group... from a probe's or group's context menu.

Add Auto-Discovery Group

Start an assistant which guides you through the process of adding a new auto-discovery group to your setup. PRTG will create a new group and run an auto-discovery in your network to add devices and sensors for these devices automatically. For more information, please see section Using the Auto-Discovery

Note: You can create new groups much faster by choosing Add Auto-Discovery Group... from a probe's or group's context menu.

Add Device

Start an assistant which guides you through the process of adding a new device to an existing group. During the process, you can choose if PRTG will run an auto-discover for the new device to add sensors automatically. For more information, please see section Create Objects Manually .

Note: You can create new devices much faster by choosing Add Device... from a group's context menu.

Libraries

Click to open the Libraries overview list where you can view or add custom views of your network status and monitoring data. For more information, please see Libraries section. Hover to show other menu items.

PRTG Main Menu: LibrariesPRTG Main Menu: Libraries

Libraries

All

Open the Libraries overview list where you can view or add custom device tree views of your network status and monitoring data.

Add Library

Open an assistant to directly create a new library.

Select Library

Open an existing library. Hover to show other menu items. Follow the menu path (it is specific to your setup) to select a library and open it.

Sensors

Click to show a table list of all sensors. In the table list appearing, you can re-sort the items by clicking on the column's header items, as well as you can filter the list by related object and tag with the inline filter directly above the table. Hover Sensors in the main menu bar to show other menu items.

Note: The column Last Value shows only the last value of the sensor's primary channel .

Note: For most sensor lists, you can use Multi-Edit to change the settings of more than one sensor at once.

PRTG Main Menu: SensorsPRTG Main Menu: Sensors

Sensors

All

Open a table list of all sensors. In the table list appearing, you can re-sort the items by clicking on the column's header items.

Note: The column Last Value shows only the last value of the sensor's primary channel .

Add Sensor

Start an assistant which guides you through the process of adding a new sensor to an existing device. For more information, please see section Add a Sensor During the process, you can also choose to create a new device via the Add a Device assistant (that you can also open from the "Devices" menu directly).

Favorite Sensors

Open a table list of all sensors which you marked as Favorite .

Note: To mark any sensor as a favorite sensor, select Priority/Favorite | Add to Favorites from its context menu or click on the small flag on a device's details page.

Top 10 Lists ›

Open a dashboard view with different top 10 lists which show best/worst uptime, Ping, bandwidth usage, website response times, CPU usage, disk usage, memory usage, and system uptime. Click to show top 10 lists for all sensors. Hover to show other menu items. Follow the menu path (it is specific to your setup) to view top 10 lists for a specific probe or group only.

Note: The shown sensors are selected by default tags.

By Current Value ›

Open a list of sensors filtered by value. Hover to show other menu items. Follow the menu path to view table lists of Fastest or Slowest sensors for

    • Ping
    • Port
    • Webpages
    • IMAP/POP3/SMTP
    • FTP

as well as a list of sensors with Most Used or Least Used

    • Bandwidth
    • CPU
    • Disk
    • Memory

Note: The shown sensors are selected by default tags.

By Current Status ›

Open a list of sensors filtered by status. Hover to show other menu items. Follow the menu path to view table lists of all sensors in a certain status. For more information about sensor states, please see Sensor States section.

By Uptime/Downtime ›

Open a list of sensors filtered by different parameters. Hover to show other menu items. Follow the menu path to view table lists of all sensors sorted by

    • Best Uptime (%)
    • Highest Uptime (Time)
    • Worst Downtime (%)
    • Highest Downtime (Time)

By Group ›

Open a list of sensors filtered by their parent group. Hover to show other menu items. Follow the menu path (it is specific to your setup) to view a sensor table list of a specific probe or group only.

By Type ›

Open a list of sensors filtered by sensor type. Hover to show other menu items. Follow the alphabetical menu path (it is specific to your setup) to view a sensor table list containing only sensors of one specific sensor type.

By Tag ›

Open a list of sensors filtered by tag. Hover to show other menu items. Follow the alphabetical menu path (it is specific to your setup) to see available tags. Select a tag view a table list containing only sensors marked with this tag.

Cross Reference ›

Open the sensor cross reference to show information about all sensors including priority and favorite status, scanning interval, access rights, notification trigger settings, schedule, and dependency. Click to show a sensor cross reference for all sensors. Hover to show other menu items. Follow the menu path (it is specific to your setup) to view cross reference information for sensors in a specific probe or group only, or to view them by type or tag.

Compare Sensors ›

Compare the data graphs of two or more sensors. Hover to show other menu items. Follow the menu path to open an assistant for comparing several monitoring objects. For more information, please see Compare Sensors section.

View Historic Data

Open an assistant for a quick generation of sensor data reports. For more information, please see Historic Data Reports section.

Similar Sensors Overview

Open an overview page with a list of "similar sensors". For more information, please see Similar Sensors section.

Alarms

Click to show a all sensors that currently show a Down , Down (Partial) , Warning , or Unusual status. In the table list appearing, you can re-sort the items by clicking on the column's header items. If you select Show as Gauges , this command displays the sensor gauges in a size corresponding to their priority. Hover to show other menu items.

PRTG Main Menu: AlarmsPRTG Main Menu: Alarms

Alarms

All

Open a list of all sensors which are currently in Down , Down (Partial) , Down (Acknowledged) , Warning , or Unusual status.

Show as Gauges

Open a page with the gauges of all sensors which are currently in Down , Down (Partial) , Down (Acknowledged) , Warning , or Unusual status. The size of the sensor gauges corresponds to their respective priority.

Errors Only

Open a list of all sensors which are currently in Down , Down (Partial) , or Down (Acknowledged) status.

Warnings Only

Open a list of all sensors which are currently in Warning status.

Unusuals Only

Open a list of all sensors which are currently in Unusual status.

Maps

Click to open the Maps overview page where you can view or add custom views of your network status and monitoring data. For more information, please see Maps section. Hover to show other menu items.

PRTG Main Menu: MapsPRTG Main Menu: Maps

Maps

All

Open the Maps overview page where you can view or add custom views of your network's status and monitoring data.

Add Map

Open an assistant to directly add a new map.

Select Map ›

Open an existing map. Hover to show other menu items. Follow the menu path (it is specific to your setup) to select a map.

Reports

Click to open the Reports overview page where you can view or add reports of your monitoring data. For more information, please see Reports section. Hover to show other menu items.

PRTG Main Menu: ReportsPRTG Main Menu: Reports

Reports

All

Open the Reports overview page where you can view or add reports of your monitoring data.

Add Report

Open an assistant to directly add a new report.

Select Report ›

Open an existing report. Hover to show other menu items. Follow the menu path (it is specific to your setup) to select a report.

Configuration Reports

Create reports for maps, reports, user and user groups, and system configuration to document changes to the configuration. Hover to see the available configuration reports.

Logs

Click to show log information for all objects in your configuration, newest first. In the table list appearing, you can filter the items by using the respective options. Hover to show other menu items. For more information, please see Logs section.

PRTG Main Menu: LogsPRTG Main Menu: Logs

Logs

All

Open a table list with log information for all objects in your configuration, newest first.

By Group ›

Open a list with log information for objects in a certain group only, newest first. Hover to show other menu items. Select All , or follow the menu path (it is specific to your setup) to select a group you would like to show log information for.

Status Changes ›

Open a list with log information for certain status changes only. Hover to show other menu items. Follow the menu path to view log entries with a special value in the Status field only. Select between Up & Down (shows entries with either Up or Down in the Status field), Down , Warning , Unusual , Up , Paused/Resumed (shows entries with either Paused or Resumed in the Status field), or Acknowledged Alarms .

System Events ›

Open a list with log information regarding certain system event types only. Hover to show other menu items. Select between the following event types: Probe Related , Cluster Related , Auto-Discovery , Notifications , or Status Messages .

Object History

Open a list with log information about changes to the PRTG setup and deletions of subordinate system objects. The object history page has a tab-like interface. Using the tabs you can navigate through various sub-pages in order to view the changes to all related settings and deletions of objects. Select between the following tabs: My Account , System Setup , Notifications , Schedules , User Accounts , User Groups , Reports , Libraries , or Maps .

Note: You can open a specific tab directly with the context button History in the page header bar on the corresponding pages.

Tickets

Click to show all tickets which are assigned to the current user. In the table list appearing, you can re-sort the items by clicking on the column's header items, as well as you can filter the list with the inline filter directly above the table. Hover to show other menu items.

Tickets show important system information or action steps to take for the administrator. For best experience with PRTG, check every ticket and conduct appropriate actions. For more information, please see section Tickets .

PRTG Main Menu: TicketsPRTG Main Menu: Tickets

You have several options to display a list of tickets which is filtered to your needs. You can also create a new ticket via the main menu.

Tickets

All

Open a list of all open tickets which are assigned to the current user.

My Tickets

Open a list of all open tickets which are assigned to the current user. Hover to show other menu items for filtering these tickets depending on their status.

All Tickets

Open a list of all open tickets of all PRTG users. Hover to show other menu items for filtering these tickets depending on their status.

ToDo Tickets

Open a list of open tickets from the type ToDo. Hover to show other menu items for filtering these tickets depending on their status.

Open Ticket

Open the New Ticket dialog. Provide the needed information and confirm by clicking on Save to create a User Ticket. For more information about available options, please refer to section Tickets .

Setup

Click to show the setup page. Hover to show other menu items. For more information, please see Setup section.

PRTG Main Menu: SetupPRTG Main Menu: Setup

Setup

Overview

Open the setup page.

Account Settings ›

Open the My Account settings. Hover to show and open the tabs of account settings directly. Choose from:

System Administration ›

Open the System Administration settings. Hover to show and open the tabs of the system administration settings directly. Choose from:

PRTG Status

Open the PRTG Status—System Status page. When running a cluster, hover to show other menu items. Choose from:

License

Open the license activation status page. Hover to show other menu items. Choose from:

  • Status to view information about your license.
  • Enter License Key to enter your license name and key and to show your licensed PRTG edition.

Auto-Update

Open information about the Software Auto-Update status of your PRTG installation. On this page, you can also download and install available updates. Hover to show other menu items. Choose from:

    • Status to view the update status and to manually check for the latest update.
    • Settings to define your update settings.

Downloads / Add-Ons ›

Open the downloads page of PRTG for additional downloads. Choose from:

PRTG API

Open the documentation of the Application Programming Interface (API) Definition for your installation.

Contact Support

Open the Contact Paessler Support / Send Your Feedback to Paessler form.

Refresh (Arrows Symbol)

PRTG Main Menu: Refresh ButtonPRTG Main Menu: Refresh Button

Click this symbol to refresh all elements on the current page to display current data. Unlike the reload function of your browser, this merely refreshes the single page elements, not the whole page.

Help Center (? Symbol)

PRTG Main Menu: Help ButtonPRTG Main Menu: Help Button

Open the Help and Support Center to get help if you have any questions regarding your PRTG setup.

Logout (Off Symbol)

PRTG Main Menu: Logout ButtonPRTG Main Menu: Logout Button

Log out the current user and return to the login screen.

Search Box

Use the search box to find objects and reports, and other items by name or tag, or to search for help. Click into the field to enlarge it.

Context Menu

Additionally, there are Context Menus available for all objects. Right-click on an object to open it.

 

 

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