Support
Self-Service Support Options (for All Customers)
The following support options are available for users of the Freeware Edition and for users of the Commercial Editions:
| PRTG Network Monitor | PRTG Traffic Grapher | IPCheck Server Monitor | Webserver Stress Tool |
|---|---|---|---|
| Support Forum | Support Forum | Support Forum | Support Forum |
| Knowledge Base | Knowledge Base | Knowledge Base | Knowledge Base |
| Manual PDF, HTML | Manual PDF, HTML | Manual PDF, HTML | Manual PDF, HTML |
One-To-One Support Options (For Registered Customers only)
Registered customers within their software maintenance period have the following additional support options:
- You can open a support ticket in our ticket system for email support. To open a ticket please fill out the Support Ticket Form.
-
You can log in to download the latest software updates and re-request your license keys.
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Consulting/Custom programming
If you need onsite or offsite consulting for your project, please contact us at sales@paessler.com. We will also be happy to develop custom versions specifically designed for your needs and projects based on our product line.