Customer Support: How Can We Help You?
Explore our Support Resources
Common Questions
How do I update to the latest version?
Paying customers: Please log into our website to download the latest installer of the Commercial Edition.
Freeware users: Please go to our downloads page to download the latest installer of the Freeware Edition.
I have lost my license key. Where can I recover my license key?
Please log into our website to request an email with your license key.
How can I recover or change my account email address?
In our database we store the email address that was used for your initial purchase. To request a change of the email address or to recover your email address please fill out this form.
* These are required fields.
Support Ticket System
One-To-One Support For Customers with Active Maintenance Contract
Customers within their software maintenance period can open a support ticket within our ticket system for email support. To open a ticket please fill out the Support Ticket Form. Additionally, you can log in to download the latest software updates and re-request your license keys.
