“The page below is from the manual of PRTG, our quick-to-install and easy-to-use network monitoring software”

Aurelio, System Admin at Paessler AG

With the PRTG Geo Maps feature you can visualize geographical information about your monitored objects. You can display the location of probes , groups , and devices in a graphical map on an object's details page, or on PRTG Maps . This feature is especially useful when you monitor networks which are spread over different locations, for example, in various cities of a country or all over the globe.

For each probe, group, or device, you can enter Location information. PRTG will use the first line of this information to query a geographical map which shows your objects. Your location specification will be resolved to global geographical coordinates by the PRTG core server with the help of an external map service provider.

PRTG will connect to the specified maps provider to get map tiles . These are used to set up the graphical map. Then the defined locations will be marked with the corresponding object icons and their status on the map. You can select your favorite map tiles provider in System Administration—System and Website (setting Geo Maps ).

Geographical maps can be displayed on the device tree. PRTG will adjust the zoom of a map automatically such that all locations of a selected object can be displayed. You can also add geographical maps to PRTG Maps . For this concern, go to the PRTG Maps Designer (either in an existing map or creating a new one) and choose the entry Geo Maps from the properties menu on the right.

The Global Status of a Network in a Geo MapThe Global Status of a Network in a Geo Map

Using Geo Maps

In order to use geographical maps within the PRTG web interface or Enterprise Console , please make sure the following:

  1. In the system administration (within the web interface), select the maps provider and type you want to view. There, you will also find an option to disable geo maps integration if you do not want to use it. See section System Administration—System and Website (setting Geo Maps ) for detailed information.
  2. In your objects' settings, add a city name, or address, or coordinates in the first line of the Location field. As soon as you view the details of such an object, a geographical map will be shown. The Location information will also be used when viewing objects in the Enterprise Console or when adding Geo Maps objects to PRTG Maps .
  3. Make sure your PRTG core server has access to the internet in order to obtain map tiles. If a proxy is mandatory in your network, please configure proxy settings accordingly. For details, please see System Administration—System and Website . For details about tile server domains, please see More section below.

Labeling Locations

You can define your own labels for locations of objects. For this concern, enter the desired label in the first line of the Location settings and provide the geo coordinates of the location in the second line. In PRTG's geo map, this object will be displayed with the defined label.

Defining Location New York City with Geo Coordinates and Label Big AppleDefining Location New York City with Geo Coordinates and Label Big Apple

The location New York City will appear with the label Big Apple then:

Location New York City with Label Big AppleLocation New York City with Label Big Apple

It is also possible to define the same label for different locations. For example, imagine your company's headquarter is spread over several different locations. For each object representing a dedicated headquarter in the PRTG device tree, enter its coordinates in the second line of the respective Location settings and the label "Headquarter" in the first line. All corresponding objects will be displayed as "Headquarter". This way, you can easily find your desired objects on the map.

Map Icon Colors

On the geographical maps the different location icons will show the overall status at this location by using a color code. Following, all possible location states are listed ordered by their hierarchy:

Flag

Flag Color

Location Status

Meaning

led_red_big

Red

Down

At least one sensor at this location shows a red Down status. Hover the circle with the letter symbol in the legend to view the total number of alarms at this location.

led_redok_big

Bright-Red

Down (Acknowledged)

At least one sensor at this location is Down and the status was acknowledged by a PRTG user, applying the Acknowledge Alarm function. The Down states of all sensors at this location have to be acknowledged—if at least one sensor is unacknowledged down, this location will be displayed as Down .

led_yellow_big

Yellow

Warning

At least one sensor at this location shows a yellow Warning status. There is no sensor in a Down or Down (Acknowledged) status at this location.

led_orange_big

Orange

Unusual

At least one sensor at this location shows an orange Unusual status. There is no sensor in a Down , Down (Acknowledged) , or Warning status at this location.

led_green_big

Green

Up

All sensors at this location are in a green Up status. There is no sensor in a Down , Down (Acknowledged) , Warning , Paused , or Unusual status at this location.

led_blue_big

Blue

Paused

All sensors at this location show a blue Paused status. There is no sensor in a Down , Down (Acknowledged) , Warning , Unusual , or Up status at this location.

led_grey_big

Black (Grey)

Unknown

All sensors at this location have an Unknown status. There is no sensor in a Down , Down (Acknowledged) , Warning , Unusual , Paused , or Up status at this location.

Note: For detailed information about sensor states, please see Sensor States section.

More

Knowledge Base: Which provider should I use for PRTG's "Geo Maps" feature?

Knowledge Base: Which domains and ports does the GeoMaps feature use?

Knowledge Base: Why does my street not appear on the Geo Map shown in PRTG?

Knowledge Base: How do I get a Google Maps API key for use in PRTG?

Knowledge Base: Which limitations apply when using the Google Maps API in PRTG?

Knowledge Base: How can I change the way markers look like in PRTG's geo maps?

 

 

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