How to Contact Us

Sales and Product Related Inquiries

If you have questions regarding our products or regarding purchases please check our Ordering FAQs first. If you do not find the answer there, please send an email to

Technical Support

For technical support please visit our Support Center.

Press Inquiries

Please visit our Press Center or send an email to

Postal Address

Paessler AG
Bucher Str. 79a
90419 Nuremberg
(Driving Directions)

Email, Fax, Phone

T: +49 911 93775-0
F: +49 911 93775-409
(Note: please do not call this number for support issues, please use our Support Ticket System instead!)


Legal Information

Management Board Dirk Paessler, Dr. Marc Roessel, Christian Twardawa
Supervisory Board Dr. Heinz Raufer, Jenz Rupp, Joern Paessler
Registration Amtsgericht Nuremberg, Registernummer HRB 23757
VAT ID DE 217564187 (gemäß § 27 a Umsatzsteuergesetz)
Trademarks Paessler, Paessler The Monitoring company, PRTG, IPCheck, Site Inspector and PhotoMeister are registered trademarks of Paessler AG. Other registered trademarks are trademarks of their respective owners.


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Disclaimer: Despite careful control we assume no liability for the content of external links. For the content of linked pages their operators are responsible.

Webdesign & Webhosting

Website development and hosting by beyond content GmbH


Klaus Gruber, dolphin photography


You can find additional information and documents in our network monitoring articles.

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