Customer Support: How Can We Help You?
Please log into our website to request an email with your license key.
In our database we store the email address that was used for your initial purchase. To request a change of the email address or to recover your email address please fill out this form.
* These are required fields.
Support Ticket System
One-To-One Support For Customers with Active Maintenance Contract
Customers within their software maintenance period can open a support ticket within our ticket system for email support. To open a ticket please fill out the Support Ticket Form. Additionally, you can log in to download the latest software updates and re-request your license keys.
Please note: Support communication can be provided in English or German only!