PRTG Manual: SSL Certificate Warning

IMPORTANT INFORMATION

This section was moved and is no longer kept up to date. For more information, see the Knowledge Base: Why does my browser show an SSL certificate warning when I open the PRTG web interface?.

If you use PRTG Network Monitor outside your internal LAN, in particular if you use it on the internet, you should set the PRTG web server to use SSL/TLS. Your browser then shows an SSL certificate warning because PRTG comes with a self-signed certificate. The connection to your PRTG web server is secured with SSL/TLS anyway and you can confirm the claimed security risk.

Every browser shows a slightly different SSL certificate warning that you need to confirm to proceed:

z_i_toolsYou can avoid these browser warnings if you use your own trusted SSL certificate with PRTG. For this purpose, we provide the freeware tool PRTG Certificate Importer.

Google Chrome

In Google Chrome, click Advanced, then click Proceed to [yourPRTGserver] (unsafe) every time you open the PRTG web interface.

SSL Certificate Warning in Google Chrome

SSL Certificate Warning in Google Chrome

Mozilla Firefox

In Mozilla Firefox, click Advanced, then click Accept the Risk and Continue.

SSL Certificate Warning in Mozilla Firefox

SSL Certificate Warning in Mozilla Firefox

z_i_round_blueYou only have to take these steps once for every Firefox browser session and PRTG core server.

Internet Explorer

In Internet Explorer, click Go on to the webpage (not recommended) every time you open the PRTG web interface.

SSL Certificate Warning in Internet Explorer

SSL Certificate Warning in Internet Explorer

Other

The procedure is similar for other browsers that are not officially supported.

More

z_i_square_blueKNOWLEDGE BASE

Why can't I save my PRTG password in Google Chrome?

 

z_i_toolsPAESSLER TOOLS

PRTG Certificate Importer

Basic Procedures