SLA-Reporting with CORP IT

Make use of PRTG monitoring data in your
SLA-Reporting with CORP IT's plugins

 

corp it partner

 

Solution description

 

The Swiss firm, CORP IT AG, offers unique development services and sophisticated standardized solutions, which extend the feature set of PRTG Network Monitor and allow integration with other solutions.

With more than 500,000 installations of PRTG, monitoring expert Paessler is global market leader in IT infrastructure monitoring.

The solution supports all major monitoring protocols and methods, making it possible to integrate and centrally monitor a wide range of devices and systems.

The custom-made PRTG SLA plugin from the Swiss company CORP IT, allows monitoring data in PRTG to be extracted and pulled into your existing SLA reporting tools, such as SQL Server Reporting Engine or Crystal Reports. Alternatively tailored PDF reports can be generated via the CORP IT SLA GUI.

The SLA plugin extracts the monitoring data from PRTG via the PRTG RESTful API and saves it to your SQL Server. This data allows you to detect the exact duration of downtimes and, from this, calculate the uptime.

Given this plugin can determine the exact timeframe of downtimes, error identification and cause analysis can be pinpointed much faster!

With PRTG and the PRTG SLA plugin from CORP IT, you benefit in a number of ways:

  • Comprehensive monitoring of your entire IT infrastructure
  • Better visibility of Service Level Agreement compliance
  • More efficient error identification and cause analysis
  • Variable reports on the use of the SQL Server Reporting Services and external reporting tools

 

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Solution benefits

 

benefits improved white

Comprehensive monitoring

of your entire IT infrastructure

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More efficient

error identification and cause analysis

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Improved visibility

of SLA compliance

 

PRTG SAP plugin

 

motive connected

With the PRTG SAP plugin, CORP IT AG offers an additional add-on for PRTG Network Monitor: A fast and easy integration for SAP monitoring. Via CCMS or SAP Control, performance and status information is transferred from SAP to PRTG.

PRTG becomes the central application which keeps the administrator, or responsible team, on top of every component in the IT infrastructure. The admin can even configure status updates and alerts in PRTG to make it even easier to manage.

 

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About Paessler AG

Since 1997, we offer monitoring solutions for businesses across all industries and all sizes, from SMB to large enterprises. Today, more than 500,000 users in over 170 countries rely on PRTG and other Paessler solutions to monitor their complex IT, OT and IoT infrastructures. We believe monitoring plays a vital part in reducing humankind's consumption of resources. Our products help our customers optimize their IT, OT and IoT infrastructures, and reduce their energy consumption or emissions – for our future and our environment.

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About CORP IT

With its PRTG PLUGINS, for years CORP IT has been offering strategically developed products which are used by customers such as IBM (Switzerland, Austria), LEICA (global), QUINDATA (Germany) or SOMNITEC (Switzerland) to monitor instances of SAP, evaluate PRTG monitoring data and, on that basis, generate SLA reports. Based on many years of experience, the specialists at CORP IT offer web-based training and workshop concepts which teach the use of PRTG as well as the application of the CORP IT PRTG plugins.

The company, founded in Switzerland in 2012, is an owner-run AG and has built up an international reputation with the label “Member of CORP IT”. The CORP IT companies in Switzerland, the Czech Republic and Romania are supplemented by international partners from, for example, Germany, Austria or Canada.

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