IT monitoring in hospitals with PRTG

  • PRTG combines classic IT and medical IT
  • Centralised monitoring for the health sector
  • Systems like HIS, RIS and LIMS in a central monitoring
    view with PRTG
  • Customized dashboards visualize all technology components

Free Download
  • Unlimited version of PRTG for 30 days
  • After 30 days, PRTG reverts to a free version
  • Or, you can upgrade to a paid license anytime

PRTG, the perfect hospital monitoring solution

Here are some features that make PRTG Network Monitor the perfect
hospital monitoring solution:

  • PRTG monitors DICOM and HL7 – out of the box
  • RIS, HIS, LIMS, PACS and your complete hospital IT at a glance
  • Integration of communication servers
  • All-in-One Solution for Healthcare and IT
  • Monitoring of multiple sites with one license
  • REST Custom sensor for integration of environmental monitoring other devices


A sneak peek into
healthcare monitoring with PRTG


Digitalized hospitals






Modern hospitals are highly digitalized. Availability of patient data is at the core of this digitalization. It is essential that doctors have access to patient data when they need it, and that multiple IT systems work together to ensure this happens seamlessly. These systems include medical and imaging devices, imaging data, information systems and a central communication server, as well as traditional IT infrastructure like switches, servers, databases and storage systems.

Digitalization and centralization

Central communication servers

Central communication servers

15 years ago, patients were shown a hardcopy of their X-Ray images, while today, images are sent directly to monitors on the wall, or to the physician’s tablet. In most cases, doctors want fast access to patient data.

This could be X-Ray, MRT or ultrasound images, laboratory or specialist results, the patient’s history, or details of the patient’s primary care physician. All this data is transported via the hospital’s system infrastructure: 

  • HIS (Hospital Information System) – master data
  • LIMS (Laboratory Information System) – laboratory data
  • RIS (Radiology Information System – radiology data

Images generated from devices like X-Ray, MRT, ultrasound or video endoscopies are stored on the PACS (Picture Archiving and Communication System).

Nowadays most hospitals have a central communication server connecting these systems together, so the doctor has access to all relevant patient information at any time.


The modern healthcare monitoring pyramid

The modern healthcare monitoring pyramid

IT monitoring in hospitals

classic IT infrastructure

Classic IT infrastructure

All medical devices require a classic IT infrastructure for communication. This infrastructure looks after the data transfer and provides the hardware for the system network. Cables, switches, servers and storage systems are required, as well as WIFI and its access points.

Data security

Data security

Security also plays an important role. Hospital IT is no longer isolated; it is entwined with various institutions (insurance companies, doctors, building technology, administration, etc.), placing extremely high expectations on firewalls, virus scanners and intrusion detection systems.

it monitoring

Comprehensive IT monitoring

Only when classic IT can guarantee performance and security it fulfils its purpose. The foundation of these medical devices and systems requires comprehensive IT monitoring. Availability of devices, data transfer and application performance must be kept under continuous observation. IT monitoring, or network monitoring, is not new. There are numerous solutions available. However, many solutions do not have the possibility to integrate medical devices into the monitoring. 


Medical equipment and IT together in PRTG



iWhat is a sensor?

In PRTG, “Sensors” are the basic monitoring elements. One sensor usually monitors one measured value in your network, e.g. the traffic of a switch port, the CPU load of a server, the free space of a disk drive. On average you need about 5-10 sensors per device or one sensor per switch port.

View video (3:26 min.)

Sensors for health sector

Sensors for health sector

PRTG Network Monitor has its roots in classic IT, and with over 200,000 users worldwide it sets the standard in network monitoring. Within PRTG, the REST Custom Sensor and data protocols, DICOM and HL7, were extended to make centralised monitoring for the health sector even easier. 



With the PRTG REST Custom sensors, it is possible to connect to communication servers (like Orchestra made by Soffico) via RESTful API. Using DICOM, image data, X-Ray devices, MRTs, Ultrasound and video endoscopies can be pulled into the monitoring overview. HL7 is the most common protocol used to transfer patient data, and with PRTG’s native HL7 feature, systems like HIS, RIS and LIMS can also be pulled into the central
monitoring view.


PRTG integrates and monitors IT and healthcare infrastructure

PRTG integrates and monitors IT and healthcare infrastructure


Data security

Personal data is not accessed

Patient data is managed and transferred via HL7. PRTG uses HL7 to ensure data is transferred securely and to monitor the machines involved. PRTG has no access to personal data. Only data type, volume, pathway and device state are monitored.

PRTG alarm system

PRTG alarm system

The set-up and functionality of data transmission, storage, analysis, and publishing in medical technology is the same as the classic IT network. PRTG users can define thresholds to warn them before an outage occurs. They decide how to receive such alerts: Via email, SMS, push notification, or otherwise. The notification feature provides huge value for those on call – they will immediately see where the issue lies, and if the issue has been acknowledged by the responsible party.

Customized dashboards

Customized dashboards

PRTG brings two worlds together in one view: Classic IT and medical IT. Users can create customized dashboards with Drag & Drop to visualize all technology components in the hospital. The dashboard can be built to display malfunctions, interferences or outages as soon as they occur, and configured to inform, or alert, the responsible parties.

Monitor multiple sites

Monitor multiple sites

Many hospitals have different sites. Using the free PRTG remote probes feature is a lean and easy way to monitor multiple sites with one installation/license of PRTG. Another flexible feature in PRTG is the REST Custom Sensor. It enables the administrator to easily integrate all devices offering a REST API into PRTG. That could be refrigerators, sensors for monitoring temperature, air quality or humidity, as well as systems for premises security.

ehealth sensors

More eHealth sensors

Here you will find an overview of all PRTG eHealth sensors.


DICOM monitoring with PRTG

HL7 monitoring with PRTG

Musgrove Park Hospital

“By implementing PRTG, we are now able to deliver a more reliable service for the Hospital to ensure that medical staff are able to deliver frontline care.”

Mike Isaac, Network and Systems Manager. To the case study.


medic animal

“PRTG is a great, simple, easy-to-use product, providing a mass of features and functionality at a very reasonable price. Having used it from early versions, I have seen the product go from strength-to-strength.”

Michal Pawlowski, IT Operations Manager. To the case study.

200,000 system administrators worldwide
trust our software. Every day.

We have compiled some reviews for you.



  • Unlimited version of PRTG for 30 days
  • After 30 days, PRTG reverts to a free version
  • Or, you can upgrade to a paid license anytime

“We can all work with greater peace of mind knowing that our systems are constantly being monitored.”

Markus Puke, Network Administrator, Schüchtermann Klinik, Germany

PRTG simplifies your day

Our monitoring software works for you and promptly notifies you of potential issues.
It frees you to concentrate on your day-to-day tasks with peace of mind.


PRTG saves time

With PRTG, you get one central monitoring tool for your servers and entire network. Enjoy a quick overview of your whole infrastructure via our dashboard and app.

PRTG saves worry

Customizing PRTG is a breeze. Getting started or switching from another network monitoring tool is easy thanks to the PRTG auto-discovery and pre-configured device templates.

PRTG saves money

80% of our customers report substantial or even exceptional cost savings in the area of network monitoring. The experience shows that the costs for licenses have paid for themselves within a matter of weeks.


PRTG: The swiss army knife for sys admins

Adapt PRTG individually and dynamically to your needs relying on a strong API:

  • HTTP API: Access monitoring data and manipulate monitoring objects using HTTP requests
  • Custom Sensors: Create your own sensors for customized monitoring
  • Custom Notifications: Create your own notifications to send alarms to external systems
  • New REST API Sensor: Monitor almost everything that provides XML or JSON

Over 95% of our customers recommend PRTG


Paessler AG worldwide trialled PRTG in over 600 IT departments.
The aim was to tune the network monitoring software closer to the needs of the administrators.
The result of the survey: over 95% of the participants would recommend PRTG - or already had.

Recommend PRTG

Award winning solution

We work hard on making our software as powerful and easy-to-use
as possible for our customers each and every day.
Of course it makes us proud when we get awards for that.



German quality

Free Download
  • Unlimited version of PRTG for 30 days
  • After 30 days, PRTG reverts to a free version
  • Or, you can upgrade to a paid license anytime


Made in Germany: The PRTG Network Monitoring Tool is the fruit of an engaged team. The company was founded by Dirk Paessler. The Paessler AG headquarters are located in the city of Nuremberg, in the heart of Germany. We combine typical German virtues such as high quality standards, industriousness, and commitment with international, cosmopolitan flair. Read more about our firm here. By the way: We are regularly looking for new recruits.

Case Studies: Airports, utility companies, banks, colleges, hospitals: PRTG is present in every industry. For each of our customers, business and organizational processes depend on the proper functioning of the network infrastructure. The PRTG customer satisfaction is close to 100%. Read in our case studies how our customers use PRTG.

Product tests: It goes without saying that we are convinced by the quality of PRTG. But what about the others? PRTG has always performed extremely well in tests. PRTG user “LanLine” sums it up best: “PRTG was already good several years ago, and has gotten better from version to version ever since.” Such has been our steadfast and sincere goal. Read more about monitoring software product tests and comparisons here.

Support: Our support team works hard every day to help customers solve their monitoring problems. Our goal is to resolve all inquiries within 24 hours (on business days). We've drafted a comprehensive manual and built up an extensive knowledge base featuring videos, webinars, and FAQs. All support, of course, is also included!

Getting started is easy: The trial version is free, which means you can try our monitoring tool risk-free. To switch to another version of PRTG, simply search for an appropriate license. You can upgrade any time you like.



Network Monitoring Software - Version (November 25th, 2019)


Download for Windows and hosted version available


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Up to 100 sensors for free (Price List)

Unified Monitoring

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