Upgrading from PRTG Traffic Grapher Version 4
Upgrading from PRTG Traffic Grapher Version 4
When upgrading from Version 4 to Version 5 of PRTG Traffic Grapher please keep the following points in mind:
· As usual for any software installations it is strongly recommended to create a backup of your data (i.e. the “*.prtg” file and your monitoring database) before proceeding with the installation. These files are usually stored in the “All Users/PRTG…” folder.
· Version 4 must be uninstalled before Version 5 can be installed. The uninstaller will only remove the software, all your data and settings will remain untouched on the disk.
Your sensor settings and the historic monitoring data will be automatically loaded & converted as soon as you start version 5 for the first time. If you are using panel based authentication in the web server please check the converted new web server user accounts after upgrading.
Since the reporting system was completely changed the V4 email reports are not supported anymore and you must create new reports.
After running version 5 once you can not go back to version 4 because the file formats are not backward compatible.
· After uninstalling Version 4 simply run the standard setup process of Version 5 as described in the previous section.