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PRTG Manual: Windows Menu Structure
The Windows menu of the Enterprise Console has four main menu items:
- Manage PRTG Server Connections
Show a list of all configured PRTG core server connections. For detailed instructions, please see PRTG Servers settings.
Open the dialog to set options and to configure one or more PRTG core server connections. For detailed instructions, please see Options settings.
- Close or Exit
This menu item appears as either Close or Exit , depending on whether the tray icon is enabled or disabled in the Options settings. Close will close the Enterprise Console, but alerting will still be available via the tray icon. You can also double click on the tray icon to re-open the Enterprise Console. Exit will completely shut down the Enterprise Console. This option is only available if the tray icon is not running.
- Close and Exit
This menu item is only shown if the Show in Tray option is enabled in the Options settings. It will completely shut down the Enterprise Console and tray icon, so no tray alerts are shown any more.
Note: Some of the options will open the Ajax web interface.
When you click on one of these items, a new window or tab of the external browser configured in the Enterprise Console's Options will open and PRTG will automatically login and redirect you to the respective web page. If your browser displays a certificate warning, please find more information in the SSL Certificate Warning section.
- Check Now
This will perform an immediate scan for the selected object.
This will calls the overview tab for the selected object.
Here you can access the pages for editing Settings... , Notifications , Access Rights... , and Management (not for sensors) of the selected object. In addition, you can Rename... this object.
- Add Group...
This option is available only when a probe or group (not the Root group) is selected. This will open the Ajax web interface which guides you through adding a new group to the selected probe or group. For detailed instructions, please see Add a Group .
- Add Auto-Discovery Group...
This option is available only when a probe or group (not the Root group) is selected. This will open an assistant which guides you through adding such a group. For detailed instruction, please see section Auto-Discovery .
- Add Device...
This option is available only when a probe or group (not the Root group) is selected. This will open the Ajax web interface which guides you through adding a new device to the selected probe or group. For detailed instructions, please see Add a Device .
- Add Sensor...
This option is available only when a device is selected. This will open the Ajax web interface which guides you through adding a new sensor to the selected device. For detailed instructions, please see Add a Sensor .
- Run Auto-Discovery
This option is available only when a device is selected. If you select this option, an automatic search is started, adding new sensors to the selected device. The search is running in the background. If found, you will see new sensors after a few minutes automatically. For more information, please see Auto-Discovery (Run Auto-Discovery Now ).
- Create Device Template...
This option is available only when a device is selected. This will open the Ajax web interface which guides you through creating a device template; this will then be available in auto-discovery. For detailed instructions, please see Create Device Template .
- Sort Alphabetically
This option is available only when a probe, a single group, or a device is selected. This will sort direct children of the selected node such as groups, devices, or sensors in alphabetical order. The ordering will be stored in the monitoring configuration and cannot be revoked.
- Check Now
For all selected objects from the device tree (use the Ctrl key to select multiple objects), perform an immediate scan. This will poll all selected devices and query new data for all sensors on them. If you choose this option for a probe or a group, data for all sensors in the object hierarchy underneath will be queried.
- Acknowledge Alarm...
This option is available only when a sensor in a Down or Down (Partial) status is selected. For details on how to acknowledge an alarm, please see Alarms section.
This will delete the selected object(s). You will be asked for confirmation before anything is actually deleted.
This option is available only when a single group, device, or sensor is selected. This will open the Ajax web interface which guides you through cloning the selected object. For detailed instructions, please see Clone Object .
- Move ›
This will move the selected object(s) of the device tree (use the Ctrl or Shift key to select multiple objects). Choose between Top , Up , Down , and Bottom to move the object(s) to the top or bottom of the mother node, resp. one entry up or down. If you have selected several objects which are not neighbors to move them, then the first object in the list will be moved up resp. down and the others will be attached below this object. You can also move the selected object(s) to another group with To Other Group... A popup will appear in this case with information about the selected object and the sub-objects which will also be moved. Please choose a target group from the list. Note: Please see section Devices for details about allowed movements.
- Pause ›
For all selected objects from the device tree (use the Ctrl key to select multiple objects), you can pause and resume monitoring, or set a sensor to error for testing purposes. Hover to see available options. You can choose between: Pause Indefinitely , Resume from pause, pause For 5 Minutes , For 15 Minutes , For 1 Hour , For 3 Hours , For 1 Day , Pause Until... , or Set Sensor to Error . The last option only takes effect when a sensor is chosen. If you choose Pause Until... a popup window will appear where you can define a date. Monitoring will be resumed after this date. You can also set up a One-time maintenance window : enter start and end date of the maintenance in the appearing popup window. You can also use the date-time picker for this purpose.
Rename the selected object. A popup will appear. Please enter a new name and confirm with the OK button.
- Priority/Favorite ›
With this option you can set the priority for any object and you can add devices and sensors to favorites. For details, please see section Priority and Favorites .
- Historic Data ›
This will open the historic data tab of the selected object. You can choose between Last 2 days... , Last 30 days... , and Last 365 days... ., or when selected one sensor Live Data... and View Historic Data... . You can also create a report. For detailed instructions, please see Historic Data Reports (Menu ). When selected one or more sensors (hold the Ctrl or Shift key to select multiple items), it is possible to call the Compare Sensors function. The graphs of all chosen sensors will be added to comparison automatically. You can add additional sensors in the appearing comparison dialog.
- Drag & Drop Sorting
In order to use the option to sort all objects in the device tree via drag and drop, please enable this option. By default, this option is disabled to avoid accidental moves of objects. In this case, a dialog box appears when you try to drag an object. You can disable the dialog box message by clicking the respective check box which is shown together with the message. For details, please see section Devices .
- Device Tools ›
Call a tool command. All placeholders (variables) configured in a tool command will be resolved for the currently selected object. Hover to see all available tools configured in your Options settings (Device Tools ). By default, a Remote Desktop tool is pre-configured which tries to initiate a remote desktop connection to the IP address or DNS name of the selected object (this will usually work for devices, of course). You can also add a device tool directly to the selected object: Add Device Tool... will open Options—Device Tools .
For devices, additional options are available. They allow you to connect to the Service URL value defined in the device's settings, or open the IP address/DNS name of the device via the protocols HTTP , HTTPS , and FTP . For each of these functions, your system's default programs will be used. Usually, this is your browser. You can also install a remote probe on a device via Remote Probe Quick Setup .
Note: In order for the tool function to work with your Windows version, you may need to run the Enterprise Console as administrator.
- Send link by email
You can send the link to the selected probe by email. This will open a new email using your system's standard email client. It will contain a direct link to the selected probe's details page.
- Open in Web Browser
This will open the currently selected object in the Ajax web interface. This option is not available if multiple objects are selected. The default browser can be set in the Options settings. Note: This option is available in the Context Menus and under View .
This will immediately query data for the current screen from the PRTG core server, just as the automatic refresh does, which can be configured in the Options settings.
- Open Web GUI...
This will open the start page of the Ajax web interface in the external browser. The default browser can be set in the Options settings.
- Large Single Graph
Change the view in Devices menu tab to large single graphs. This will display live graphs, and graphs for three other time spans, in different tabs.
- Small Multiple Graphs
Change the view in Devices menu tab to multiple small graphs. This will display live graphs, and graphs for three other time spans. This will display all graphs in one tab.
- Show Geo Maps
Choose if you want to show geographical maps in the Enterprise Console.
- Show News Feed
Choose if you want to show the news feed in the Enterprise Console.
- Next Viewpoint
Go forward to the next viewpoint (only available if you went back to a previous viewpoint before). This is similar to a browser's function to go forth in history.
- Previous Viewpoint
Go backwards to the previous viewpoint. This is similar to a browser's function to go back in history.
- Open in Web Browser
This will open the currently selected object in the Ajax web interface. This option is not available if multiple objects are selected. The default browser can be set in the Options settings.
This menu provides web site links to the HTML manual , the Paessler Knowledge Base , and the PRTG Network Monitor homepage . You can start the Configuration Guru and display program information when you select About... .