“The page below is from the manual of PRTG, our quick-to-install and easy-to-use network monitoring software”
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PRTG Manual: Support and Troubleshooting
Need help with PRTG? There are several ways to get support and trouble shooting.
A video says more than a thousand words—watch tutorials for PRTG from Paessler and other PRTG users.
Paessler Knowledge Base
In the Knowledge Base you can search in hundreds of articles about PRTG. You can post your own questions and answers, too!
Open a Support Ticket
Users that have purchased a license can open support tickets which will usually be answered by Paessler's staff in less than 24 hours on business days.