“The page below is from the manual of PRTG,
our quick-to-install and easy-to-use network monitoring software”

Aurelio, System Admin at Paessler AG

The main layout of the Enterprise Console (EC in short form) program consists of different elements which this section describes.

PRTG Enterprise ConsolePRTG Enterprise Console

From top to bottom, the main layout consists of:

Often, the Enterprise Console displays data and setting directly. Some functionalities and extended setup additionally require a new window of the system's default browser and the web interface shows up. In this case, you are logged in to the web interface automatically via username and hash value. In your browser, it might be necessary to confirm the certificate that is used by the PRTG web server. For more information, please see SSL Certificate Warning section. If you configure your Enterprise Console for a connection with more than one PRTG core server, keep an eye on the server selection bar to choose which server's data you want to access.

Windows Menu

The Windows menu gives access to general configuration and settings. For details, please see section Windows Menu Structure .

Page Header Bar

Enterprise Console Page Header BarEnterprise Console Page Header Bar

The page header consists of the following parts:

  • PRTG Logo
    Click on the PRTG Network Monitor logo to open the Ajax web interface in the browser which you define in the Enterprise Console Options . If you configured several PRTG core servers, the browser loads the web interface of the server that you have currently selected in the Devices tab.
  • Previous Viewpoint / Next Viewpoint (Arrow Symbols)
    The Enterprise Console stores the different views which you navigate to in the application. Using these arrows (or using the shortcuts Alt+Left and Alt+Right ), you can step back and forth in the history, just as known from your browser.
  • Refresh (Arrow Circle Symbol)
    Click on the refresh symbol (F5 ) any time to refresh the current screen. This immediately queries data for the current screen from all active PRTG core servers just as the automatic refresh does. You can configure the update interval in the Options settings.
  • Global Sensor Status Symbols
    This area shows the aggregated status of all sensors from all active PRTG core servers, divided into different sensor states. Depending on the particular sensor states, you see colored boxes with numbers which symbolize the sensors. For example, you can see how many sensors are in Up , Down , Warning , Pause , Unusual , or Unknown state. Click on a box to view a list of all sensors in the respective status. For a detailed description, please see Sensor States section. This section shows also the number of new alarms and new log entries, as well as the number of new tickets. Click on the respective box to view Alarms , Logs , or Tickets .
    Note: When viewing sensor lists, you can show the sensors of one server at a time only. So, the global sensor overview shows the total number of sensors in a certain status on all active servers, but viewing a list of all sensors in a certain status from all servers is not possible for performance reasons.

Menu Tabs Bar and Page Content

You can navigate through your setup using the menu tabs bar. Please take a few minutes to familiarize yourself with all menu items. The page content underneath varies depending on the selected menu tab. It shows various information about your monitored objects. For a detailed description of all tabs, please see the Menu Tabs and Page Content section.

Server Selection

Enterprise Console's Server Selection and Search BarEnterprise Console's Server Selection and Search Bar

In the server selection bar you see all active PRTG core server connections which are configured for the current Windows user account (saved in the registry).

The server you select here determines globally which information is shown in all Menu Tabs (except the Devices tab: the server selection does not apply for the devices tab). Depending on your selection, Libraries , Sensors , Alarms , Maps , Reports , Logs , Tickets , and Setup options are shown for the respective server only. Select All PRTG Servers to show consolidated information for all active PRTG core servers which appear in the list.

Note: For technical reasons, you cannot show consolidated information from all servers in the Sensors , Setup , and Search Results tab. To use these tabs, please select one single PRTG core server from the server selection bar.

Select File | Manage PRTG Server Connections from the main menu to add or remove PRTG Servers from the list, or to edit an existing one.

Search Bar

Select a single PRTG core server from the server selection bar and enter a key word to search the respective server. In the Search Results tab, the Enterprise Console displays matching monitoring objects, help topics, and related objects. If you click on a monitoring object (for example, a sensor) in the search results, the Enterprise Console opens this object in the Devices tab with details in the device tree.

Note: If you have configured a connection in the PRTG Servers options that uses a Root ID other than 0, the EC ignores this setting while searching. In this case, Search Results for the entire server (starting at Root ID 0) are shown.

News Feed Bar

The news feed bar shows latest news by Paessler. Click on the bar to open a window with an overview about recent articles. You can open a specific article in the web browser by clicking on the particular header. If you do not want to show the news feed in your Enterprise Console, click on the X symbol besides the bar. You can enable it again via View in the main menu.

Status Bar

Enterprise Console Status BarEnterprise Console Status Bar

The status bar shows the version number of your PRTG Enterprise Console and the Paessler logo which leads you to the Paessler website when you click on it. Furthermore, the status bar contains a Contact Support link which opens a window to leave feedback or to ask for support, and a Follow & Share link which opens PRTG's social network contact information in the Ajax web interface.

 

 

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