Working with Email Reports

Depending on your report schedule setting (see Managing "My Account") you will receive a report by email every day, week or month.

Additionally you can request a report at anytime using the Account pop-up menu.

Email reports contain a list of all servers and sensors with their monitoring statistics:

·      Good Requests: The number of successful requests this sensor was able to complete during the report's time span. The percent value shows the percentage of good requests compared to the total number of requests.

·      Failed Requests: The number of unsuccessful requests for this sensor during the report's time span. The percent value shows the percentage of failed requests compared to the total number of requests.

·      Uptime: The time span that the monitoring system was able to complete successful requests to the sensor. Only times between two successful requests are counted as UP. (Please note: Downtime plus uptime can be shorter than the report time span).

·      Downtime: In this time span the sensor was not able to complete successful requests. Times between two failed requests and times between one good and one failed requests are counted as DOWN.

·      Average: The average value of all successful requests for this sensor during the report's time span (in milliseconds for most sensors).