Wrong Data Tree

Votes:

0

Your Vote:

Up

Down

During the start of the core-service I have an error: wrong data tree:

29.06.2010 13:18:20 Starting Core Server: PRTG Network Monitor 7.3.5.5747 Enterprise Edition ID: -1000
29.06.2010 13:18:20 Starting webserver for IP 192.168.129.24:80 (URL: http://192.168.129.24)
29.06.2010 13:18:20 Loading Configuration File: C:\ProgramData\Paessler\PRTG Network Monitor\V7\PRTG Configuration.dat
29.06.2010 13:18:21 Loading Configuration File: Error (Wrong DataTree version. Needed: 4 - found:)
29.06.2010 13:18:21 Could not start webserver: Wrong DataTree version. Needed: 4 - found: ID: -1000
29.06.2010 13:18:21 Core Server will shut down now (running for 1 Sek. since 29.06.2010 13:18:20) ID: -1000
29.06.2010 13:18:21 Stop

What can I do?

Marc

core data service tree wrong

Created on Jun 29, 2010 11:21:35 AM by  msp2010 (0) 1

Last change on Jun 30, 2010 12:16:51 PM by  Torsten Lindner [Paessler Support] (19,480) 3 1



2 Replies

Accepted Answer

Votes:

0

Your Vote:

Up

Down

Dear Marc,

according to the Core logfile, there is a problem with the configuration file (it may got corrupted).

Please try to exchange your current config file:

C:\ProgramData\Paessler\PRTG Network Monitor\V7\PRTG Configuration.dat

with one from the auto backup folder

C:\ProgramData\Paessler\PRTG Network Monitor\V7\Configuration Auto-Backups

yesterdays config or the one before and then start the PRTG services.

Best Regards

Created on Jun 30, 2010 12:18:03 PM by  Torsten Lindner [Paessler Support] (19,480) 3 1



Votes:

0

Your Vote:

Up

Down

Many thanks, that was the solution

Kindly regards Marc

Created on Jul 1, 2010 7:20:51 AM by  msp2010 (0) 1



Please log in or register to enter your reply.


Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.

PRTG
Network Monitor
Intuitive to Use.
Easy to manage.

150.000 administrators have chosen PRTG to monitor their network. Find out how you can reduce cost, increase QoS and ease planning, as well.

Visit
www.paessler.com

What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general. You are invited to get involved by asking and answering questions!

Learn more

Top Tags


View all Tags