How and where does PRTG store its data?

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  • What data paths does PRTG use to save data?
  • Where does it store the data?
  • What's the location of the local database?
  • Where is the configuration stored?
  • Where are reports stored?
  • Where is the "write to disk" data of the HTTP Advanced sensor and other sensors stored?
  • Where can I find the log files?

data database logs paths prtg registry storage system

Created on Feb 3, 2010 1:25:56 PM by  Daniel Zobel [Paessler Support] (19,813) 3 3

Last change on Nov 18, 2010 9:22:28 AM by  Daniel Zobel [Paessler Support] (19,813) 3 3



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This article applies to PRTG Network Monitor versions 7, 8, and 9

How PRTG Network Monitor Stores its Data

PRTG Network Monitor writes data to several locations:

  • Into the program directory (core installation)
  • Into the data folder (monitoring configuration, monitoring data, logs, etc.)
  • Into the registry (license key, admin login, IP settings, etc.)

Program Directory

By default, PRTG's setup program stores the core installation in one of the following directories:

%programfiles%\PRTG Network Monitor

or

%programfiles(x86)%\PRTG Network Monitor

Tip: To directly open an Explorer Window showing the respective folder, click on "Run..." in the Windows Start Menu (shortcut Windows+R), paste the path above into the "Open:" field and click "OK".

However, the default setting can be changed during setup. To find the right path for your PRTG installation, please look it up in the Properties of your Start Menu's PRTG icons.

Data Folder

The default setting of the data folder depends on the PRTG Network Monitor version you are using (7/8/9). The paths are also different if you have upgraded from version 7/8 versus installed a new version 9.

On all Windows versions, the default data folder is located as follows:

PRTG 7:

%ALLUSERSPROFILE%\Application data\Paessler\PRTG Network Monitor\V7

PRTG 8:

%ALLUSERSPROFILE%\Application data\Paessler\PRTG Network Monitor\V8

PRTG 9:

%ALLUSERSPROFILE%\Application data\Paessler\PRTG Network Monitor

Tip: To directly open an Explorer Window showing the respective folder, click on "Run..." in the Windows Start Menu (shortcut Windows+R), paste the path above into the "Open:" field and click "OK".

Note: Depending on the language and version of your Windows installation you might need to translate the substring Application data into your Windows installation's language (for example Anwendungsdaten for some German Windows versions).

However, the default setting can be changed. To find the right path for your PRTG installation, please go the PRTG Server Administrator and look up the path in the Core Server tab. You can also change the path there.

Files and Sub Folders in the Data Folder

The following files and folders are stored in the file system:

FileDescriptionFile Format
Log Database.dbOnly versions before 8.2: Database with the recent event history for the whole system; "Logs" in the web interfaceSQLite 3.6.10 (obsolete); new entries stored in Log Database sub folder
PRTG Configuration.datMonitoring configuration (i.e. probes, groups, devices, sensors, users, maps, reports, etc.)XML
PRTG Configuration.oldBackup of previous version of monitoring configurationXML
PRTG Graph Data Cache.datPrecalculated data for the graphs throughout the web interface (if missing, this file is automatically recalculated from the files in the "monitoring database")Proprietary
ToDo Database.dbOnly versions before 8.2: Database with all ToDo entries; "ToDos" in the web interfaceSQLite 3.6.10 (obsolete); new entries stored in ToDo Database sub folder
FolderDescriptionFile Format
\Configuration Auto-BackupsBackup versions of PRTG Configuration.datZIP / XML
\Log DatabaseVersion 8.2 and later: Database with the recent event history for the whole system; "Logs" in the web interfaceraw data format (.db)
\Logs (Debug)Text file based logs of the core and probe systemText
\Logs (System)Text file based logs of the core, probe, and cluster system, the Enterprise Console, and result files for certain sensorsText
\Logs (Web Server)HTTP server log files of PRTG's web serverStandard web server log format
\Monitoring DatabaseResults of all monitoring requests for all sensors (required for historic reports)Proprietary
\Report PDFsOlder PDF reports stored in the file systemAdobe PDF
\StreamLogData log files for Packet Sniffer and xFlow (NetFlow, sFlow) sensors (only available if activated in sensor settings)CSV
\Support DataWhen using the Send Logs to Paessler functionality, log file data will be collected and compressed into a ZIP file. These files are stored in this folder.LOG / TXT / ZIP
\ToDo DatabaseVersion 8.2 and later: Database with all ToDo entries; "ToDos" in the web interfaceraw data format (.db)
\Toplist DatabaseDatabase for historic Toplists for Packet Sniffer and xFlow (NetFlow, sFlow) sensorsraw data format (.top); SQLite 3.6.10 (.dat) (obsolete)

Registry

All system settings (except license keys and Enterprise Console settings) of PRTG Network Monitor are stored in the registry under one of the following nodes. The exact location depends on both the kind of system you're running and the installed PRTG version (or which version was installed previously).

32 Bit Systems:

PRTG 7:

HKEY_LOCAL_MACHINE\SOFTWARE\Paessler\PRTG Network Monitor\V7

PRTG 8:

HKEY_LOCAL_MACHINE\SOFTWARE\Paessler\PRTG Network Monitor\V8

PRTG 9:

HKEY_LOCAL_MACHINE\SOFTWARE\Paessler\PRTG Network Monitor

64 Bit Systems:

PRTG 7:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Paessler\PRTG Network Monitor\V7

PRTG 8:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Paessler\PRTG Network Monitor\V8

PRTG 9:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Paessler\PRTG Network Monitor

Enterprise Console (PRTG 9 or later)

All settings of the Enterprise Console are stored under the following node:

HKEY_CURRENT_USER\Software\Paessler\PRTG Network Monitor\WinGUI

For example, you will find all configured PRTG core servers there.

More

How can I change the data directory of my PRTG installation?

Created on Feb 3, 2010 1:34:43 PM by  Daniel Zobel [Paessler Support] (19,813) 3 3

Last change on Nov 22, 2011 12:18:13 PM by  Daniel Zobel [Paessler Support] (19,813) 3 3



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.

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