PRTG and WMI Security

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Is there a means to better secure WMI with PRTG? Everything seems to indicate that the correct/supported method is to ensure that the PRTG monitoring user/service account is a member of Domain Admins. While this does in fact work for us, having an account with Domain Admin priveledges in use either by IT or by users/developers who are monitoring their software on our servers, seems excessive and unsecure. Can we not create a PRTG_SERVICE account, provide it rights to remotely read WMI (as we only need to read performance counters, CPU load, disk space, but no need to change/write - essentially, SNMP but with the WMI interface), and ensuring that the PRTG_SERVICE account is NOT a member of Local Administrators on the server or Domain Admins?

best-practice prtg security wmi

Created on Apr 28, 2010 4:58:37 PM by  netadmin1 (1) 1

Last change on Jul 9, 2010 1:50:15 PM by  Daniel Zobel [Paessler Support] (21,383) 3 3



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This should be possible, of course, although it is probably not too easy to achieve. Did you read the MSDN article http://msdn.microsoft.com/en-us/library/aa393266%28v=VS.85%29.aspx about this topic?

However, please bear in mind that setting up specific restrictions on DCOM and WMI might result in WMI sensors ceasing to function with very vague error messages and unpredictable and unsupportable phenomenons.

A good idea would be to test this limited account using our WMI tester, before setting it up in PRTG.

Kind regards,
- Volker

Created on Apr 29, 2010 2:17:51 PM by  Volker Uffelmann [Paessler Support] (1,547) 2 3



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Hello,

you can of course try this, and to our knowledge some customer seem to do so already. However some (or most) thing related to DCOM and WMI (in order to do it successfully) seem to require nearly full permissions of a Domain Admin.

Best Regards.

Created on Apr 28, 2010 5:01:14 PM by  Torsten Lindner [Paessler Support] (15,450) 3 1



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I am/have been trying to do this. I'm trying to determine if there is an already known way to perform this task. It seems risky to have a domain admin level account login to multiple servers every 1-5 minutes for monitoring. How would one be able to audit this? If the PRTG account was compromized, it would be very hard to identify the intrusion through security logs, as the PRTG account would be shown as logging in potentially hundreds of times per day. It would be far more beneficial to have a restrictied rights account used for WMI read only, that could have limited/no other rights on the network.

Created on Apr 28, 2010 5:03:21 PM by  netadmin1 (1) 1



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This should be possible, of course, although it is probably not too easy to achieve. Did you read the MSDN article http://msdn.microsoft.com/en-us/library/aa393266%28v=VS.85%29.aspx about this topic?

However, please bear in mind that setting up specific restrictions on DCOM and WMI might result in WMI sensors ceasing to function with very vague error messages and unpredictable and unsupportable phenomenons.

A good idea would be to test this limited account using our WMI tester, before setting it up in PRTG.

Kind regards,
- Volker

Created on Apr 29, 2010 2:17:51 PM by  Volker Uffelmann [Paessler Support] (1,547) 2 3



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