How to move an installation of PRTG 7 to another computer
This article explains how to move an installation of PRTG Network Monitor V7 onto another computer.
PRTG stores data
- into files in the data folder (monitoring configuration, monitoring data, logs)
- into the registry (license key, admin login, IP settings, etc.)
To migrate an installation from a source computer to a target computer the following steps are necessary:
- Step 1: Install PRTG on the target system
- Requires entry of the license key and activation. As long as the old installation is active this license will run as freeware.
- Step 2: Stop core and probe services on source and target system
- Both systems: In the "PRTG Server Administrator" program choose the "Service Control" tab and click on "Stop"
- Both systems: In the "PRTG Probe Administrator" program choose the "Service Control" tab and click on "Stop"
- Step 3: Find the data folders
- Both systems: In the "PRTG Server Administrator" program choose the "Core Server" tab and find the "Path for data files" setting
- Step 4: Copy all files to the data folders of the target system
- Overwrite all files on the target system
- Note: the following folders are not necessary for the migration: "Configuration Auto-Backups", "Logs (System)", "Logs (Debug)", "Logs (Web Server)", "Report PDFs"
- Step 5: Copy all settings for the core server to the target system
- Both systems: In the "PRTG Server Administrator" program copy all settings from the tabs "Web Server", "Core Server", "Memory Usage", "Administrator" and "License".
- Note: You can only choose the same IP addresses if the new server actually owns the old IP addresses and the old server has been shut down
- Step 6: Copy all settings for the probe to the target system
- Both systems: In the "PRTG Probe Administrator" program copy all settings
- Note: You can only choose the same IP addresses if the new server actually owns the old IP addresses and the old server has been shut down
- Step 7 (optional): If your PRTG configuration uses Remote Probes and if the IP address of the core server changes during this migration
- Go to each Remote Probe system, open the "PRTG Probe Administrator" program and enter the new IP address of the target server
- Step 8: Start core and probe services on the target system
- Target system: In the "PRTG Server Administrator" program choose the "Service Control" tab and click on "Start"
- Target system: In the "PRTG Probe Administrator" program choose the "Service Control" tab and click on "Start"
- Step 9: Log into the web interface and review monitoring setup and results
- Step 10 (optional): Upgrade to the latest version of PRTG 7
After a migration you may need to look at the following aspects, depending on your configuration:
- If the IP address of the server changes you may need to change firewall settings and/or NAT settings which apply to the old address
- If you use a SMTP relay server for email delivery out of PRTG you may need to allow relaying for the new IP address
- The following folders may contain your own custom files which must also be moved to the new system. The given paths are for a standard installation of PRTG:
- Custom sensor files:
C:\Program Files\PRTG Network Monitor\Custom Sensors
- Webserver certificate:
C:\Program Files\PRTG Network Monitor\cert
- Device templates:
C:\Program Files\PRTG Network Monitor\devicetemplates
- SNMP oidlib libraries:
C:\Program Files\PRTG Network Monitor\snmplibs
- Custom notifications:
C:\Program Files\PRTG Network Monitor\Notifications
- Custom Maps objects:
C:\Program Files\PRTG Network Monitor\website\mapobjects
- Custom Maps background images:
C:\Program Files\PRTG Network Monitor\website\mapbackground
See Also
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