Lotus note hang when open e-mail summarized notifications from prtg

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how to fix this problem?

notifications prtg12 summarized

Created on Aug 29, 2012 2:33:25 AM by  Teerawut Manate (0) 1



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Hi,
have you tried switching the email format to plain text? This can be done in the notification settings.
Best regards

Created on Aug 29, 2012 9:25:55 AM by  Konstantin Wolff [Paessler Support] (3,920) 3 2



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when alert for sensor up or sensor down I can open emil in html format. but when subject is summarized Notifiacations , hang!

Created on Aug 29, 2012 9:55:17 AM by  Teerawut Manate (0) 1



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Hi,
then this seems to be more like a Lotus Notes issue than a PRTG issue. Have you tried opening the email in an other email client?

Created on Aug 29, 2012 9:58:13 AM by  Konstantin Wolff [Paessler Support] (3,920) 3 2



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