I've been looking through the manual and KB for PRTG 9 for a way to send a notification when an alarm is acknowledged. I'd like to be able to have the first team member who responds to an alarm be able to acknowledge it and generate a notification. That way there aren't multiple administrators working on the same problem. I think the best way to do this is with a state trigger for an acknowledged alarm, but that's not an option in the list. This notification would include the name/username of the person acknowledging the alarm.
Sending notifications on alarm acknowledgement
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6 Replies
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hallo,
this is not yet possible, but we will add it as a feature request
Created on Mar 26, 2012 10:08:28 AM by
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Hello,
this will not be implemented, sorry.
Created on Feb 15, 2016 12:59:06 PM by
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Hello,
We do not have any plans on implementing this yet.
Created on Aug 30, 2023 9:55:34 AM by
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